Frequently asked questions.

Celsyn360 is a research-grade peptide catalog. Every published batch can be looked up on our Lab Results page using the batch number printed on the label.

Access to the Site requires confirming you are at least 21 years of age via the entry acknowledgement shown on your first visit. See our Terms of Service for the full eligibility and research-use requirements.

Browse the Research Catalog, choose View Options on a product to select a one-time purchase quantity (or Bundle & Save tier where available), add it to your cart, and check out — with or without creating an account.

You can request cancellation any time before your order has been dispatched — contact support@celsyn360.com with your order number. See our Refund Policy for the full details, including what happens after dispatch.

Orders are prepared for shipment in the order they're received. See our Shipping Policy for current details, or contact support@celsyn360.com if timing matters for your order.

Currently the United States only.

Use Track Your Order with your order number and billing email, or sign in to My Account to view your full order history.

No. All research products on this Site are supplied for laboratory research use only — not for human or veterinary use, and not for personal, therapeutic, or medical use.

A Sold Out product is temporarily out of stock. Its price and research information remain viewable, but it can't be added to a cart — through the catalog, the product page, or any other path — until inventory is restored.

Check the Storage tab on each product's own page — we show verified, product-specific storage information where it's available, rather than one blanket storage claim for every product. Where specific guidance isn't yet available, refer to the product label, batch documentation, and your lab's own SOPs.

On eligible, in-stock research products, choosing View Options on the product page lets you select 1, 2, 3, or 4 vials of the same product at checkout — the more you select, the lower the per-vial price. It applies to multiples of one product, not a mix of different products.

2 Vials: 15% off. 3 Vials: 20% off. 4 Vials: 25% off — calculated from that product's current regular price.

A Certificate of Analysis (COA) is a laboratory's report of what was actually measured for a specific batch — for example, an identity or purity result. Only the analyses actually listed on a report should be assumed to have been performed.

Use our Lab Results page, or the COA / Lab Results tab on any research product page, and enter the batch number printed on your label.

It means looking up the specific batch number from your product label against our records to confirm whether we have a matching documentation record for that exact batch, and what it reported.

Each production run (batch or lot) is its own real-world event and is documented on its own. A report for one batch does not apply to a different batch of the same product — always check the batch number on your own label.

No — guest checkout is available. Creating an account lets you view past orders and manage your details in My Account.

Contact support@celsyn360.com with your order number, billing email, a description of the issue, and photos where appropriate — see our Refund Policy for the full process.

Research-product orders are generally final sale once dispatched, with exceptions for damaged, missing, incorrect, or legally required cases — see our Refund Policy for the complete terms.

Accepted payment methods are shown at checkout.